T&Cs Buyers & Vendors

TERMS OF USE FOR BUYERS

Please read these terms of use (“Agreement” or “Terms of Use”) carefully before using the website and services offered by RIA SHOP Limited (“RIA SWIM”). The Agreement sets out the legally binding terms and conditions for your use of the website riaswim.com (the “Site”) and all services provided by RIA SWIM on the site.

By using the Site in any manner, including but not limited to visiting or browsing the Site, you (the “user” or “you”) agree to be bound by this Agreement, including those additional terms and conditions and policies referred to here and/or available by hyperlink. This Agreement applies to all users of the Site, including without limitation users who are sellers, brands, customers, contributors of content, information and other materials or services on the Site.

These terms of use apply to those browsing and buying product through the the site.

WHAT IS RIA SWIM?

RIA SWIM’s mission is to provide an eCommerce platform to support sustainable swimwear brands who also encourage diversity by the use of different types of models. RIA SWIM is a consumer website which provides a platform for brands selling their own label.

RIA SWIM meets the needs of sustainable buyers providing a place to discover unique brands and original products from sellers. We reserve the right to remove sellers that do not adhere to this framework or our code of conduct as described in these Terms of Use at any time.

RIA SWIM champions sellers that physically own their stock and take their own product imagery for us. The RIA SWIM team reserve the right to remove any listing which does not meet this criteria and we may take reasonable steps to verify this at any time which you agree to facilitate upon request.

RIA SWIM IS A MARKETPLACE

RIA SWIM acts as a marketplace platform. Users must comply with this agreement. RIA SWIM is not directly involved in the transactions between buyers and sellers nor form part of any agreement between the parties. Our responsibility extends to facilitating the marketplace alone. Although we take reasonable steps to verify that the products sold on our marketplace are suitable, RIA SWIM shall not be liable nor take any responsibility for the quality or safety of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell or deliver the items or the ability of buyers to pay for items.

RIA SWIM cannot ensure that a buyer or seller will actually complete a transaction.

Consequently, RIA SWIM cannot and does not transfer legal ownership of items from the seller to the buyer. RIA SWIM does not have control over the actions of our users and any agreement they enter into with each other does not form part of any agreement they have with RIA SWIM and RIA SWIM shall not be party to any such agreement.

RIA SWIM cannot guarantee the true identity, age, and nationality of a user and strongly advises that you do not arrange to meet users from the Site in person.

You agree that RIA SWIM is an online marketplace and as such is not responsible, does not moderate and will not be held liable for any content, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or third parties on RIA SWIM. You use the RIA SWIM service on an “as-is” basis and at your own risk.

  1. MEMBERSHIP ELIGIBILITY (ACCOUNT REGISTRATION)

Age: RIA SWIM’s services must only be used by individuals who are 18 years or older and who are capable of forming legally binding contracts under the applicable law. By using this site, you represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. RIA SWIM may, in its sole discretion, refuse to offer access to or use of the Site to any person or entity and may change its eligibility criteria at any time without notice to you.

Users can create accounts based on their role within the marketplace; ‘Buyers’ and ‘Vendors’.

To create an account, Buyers will need to provide a username, email address and password

Please refer to our Privacy Policy to find out more about how we store, manage and use your data.

Password: Keep your password secure. Any damage you might suffer due to your failure to keep your password safe and secure, shall be your responsibility and RIA SWIM shall not be liable for any damage or losses, consequential or otherwise.  You agree to immediately notify RIA SWIM of any unauthorised use of your password or any breach of security that you suspect or have suffered. You further agree that RIA SWIM shall not be liable and you shall hold RIA SWIM harmless for and against any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and/or password information to any other party.

Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email and address. 

Feedback: RIA SWIM takes feedback integrity seriously. Vendors may offer small incentives for general feedback, however manipulation and/or bribery is not permissible. This includes feedback from a related account and / or offering incentives/bribes in return for specific feedback. The RIA SWIM team reserve the right to remove any feedback which it suspects has been posted as a result of such incentive or bribery and reserves the right to remove the vendor account to which it relates.

Right to Refuse Service: RIA SWIM reserves the right to refuse service to anyone at any time. RIA SWIM’s services shall not be made available to temporarily or indefinitely suspended RIA SWIM members. RIA SWIM reserves the right, in RIA SWIM’s sole discretion, to cancel unconfirmed or inactive accounts without notice.

Interactions with other users: Users are solely responsible for interactions with others. Users understand that RIA SWIM does not in any way screen its users. All users agree to exercise caution and good judgment in all interactions with others.

Though we may assist with certain practical issues on behalf of sellers and buyers, we do not have any contractual, legal or other obligation towards Buyers regarding any Product sold on the Site by a third party Seller.

4. PROHIBITED, IMMORAL OR ILLEGAL ITEMS AND ACTIVITIES

You are solely responsible for your conduct and activities on and relating to RIA SWIM and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on RIA SWIM.

Restricted Activities: Your Content and your use of RIA SWIM:

  1. Must not be false, inaccurate or misleading
  2. Must not be fraudulent or involve the sale of illegal, counterfeit or stolen items
  3. Must not infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
  4. Must not breach this Agreement, any site policy or community guidelines, or any applicable law or regulation (including, but not limited to, those governing export control, consumer protection, data protection, unfair competition, anti-discrimination or false advertising)
  5. Must not contain items that have been identified as hazardous to consumers
  6. Must not be defamatory, libellous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including RIA SWIM staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device
  7. Must not be obscene
  8. Must not contain or transmit any code of a destructive nature that may damage, interfere with, intercept or expropriate any system, data or personal information
  9. Must not modify, adapt or hack RIA SWIM or modify another website so as to falsely imply that it is associated with RIA SWIM;
  10. Must not link directly or indirectly, reference or contain descriptions of goods or services that are prohibited under this Agreement or other policy documents as posted on RIA SWIM.

Furthermore, you must not list any item on RIA SWIM (or conclude any transaction that was initiated using RIA SWIM’s service) that, by paying to RIA SWIM a commission fee, could cause RIA SWIM to violate any applicable law, statute, ordinance or regulation, or that violates the Terms of Use.

6. RETURNS & REFUNDS

If a buyer cancels a Contract between them and a vendor within the 14-day cooling-off period, any refund will be processed as soon as possible and, in any case, within 5-7 days after the day on which the seller receives the Product(s) back. RIA SWIM will refund the price paid in full (subject to any deduction we and/or the seller are entitled to make due to the buyer’s use of or damage to the Product(s)), including the cost of standard delivery.

Refunds are made using the same method originally used by the buyer to pay for the item, unless agreed otherwise between the parties in writing.

Sellers must notify RIA SWIM within 24 hours of receipt of a returned item to approve the processing of a refund or evidence as to why the item does not meet the return criteria laid out on the site.

7. INFORMATION CONTROL

RIA SWIM does not control the Content provided by users that is made available on RIA SWIM. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretence. Please use caution, common sense, and practice safe buying and selling when using RIA SWIM.

8. JURISDICTION, RESOLUTION OF DISPUTES AND RELEASE

In the event that you wish you make a complaint about the site or any of its users, please contact RIA SWIM via email at hello@riaswim.com

These Terms of Use and any matters that may arise in connection with these shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising from or relating to the subject matter of this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales. Use of the Site is not authorised in any jurisdiction that does not give effect to all provisions of the Agreement, including without limitation, this section.

Should you have a dispute with one or more users, or an outside party, you release RIA SWIM (and its officers, directors, agents, subsidiaries, joint ventures and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

RIA SWIM, for the benefit of users, may try to help users resolve disputes, at their request. RIA SWIM does so in its sole discretion, and it has no obligation to resolve disputes between users or between users and outside parties. To the extent that RIA SWIM attempts to resolve a dispute it will do so in good faith based solely on this agreement and its policies.

For transactions completed by PayPal: RIA SWIM will not make judgements regarding legal issues or claims and all disputes related to financial transactions will ultimately be determined by PayPal.

9. RIA SWIM’S INTELLECTUAL PROPERTY

RIA SWIM, and other RIA SWIM graphics, logos, designs, page headers, button icons, scripts, and service names are trademarks or trade dress of RIA SWIM Ltd and its subsidiaries. RIA SWIM’s copyright, trademarks, service marks, logos, business name, domain name, and all other intellectual property rights may not be used, including without limitation as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.

10. BREACH

Without limiting any other remedies, RIA SWIM may, without notice, and without refunding any fees, delay or immediately remove Content, warn RIA SWIM’s community of a user’s actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user’s account privileges, terminate a user’s account, prohibit access to the Site, and take technical and legal steps to keep a user off the Site and refuse to provide services to a user if any of the following apply:

  • RIA SWIM suspects a user has breached this Agreement, the Privacy Policy, or other policy documents and community guidelines incorporated herein.
  • RIA SWIM is unable to verify or authenticate any of your personal information or Content
  • RIA SWIM believes that a user is acting inconsistently with the letter or spirit of RIA SWIM’s policies and/or this Agreement, has engaged in improper or fraudulent activity in connection with RIA SWIM or the actions may cause legal liability or financial loss to RIA SWIM’s users or to RIA SWIM.
  • For any reason that RIA SWIM deems appropriate, without limitation.

11. PRIVACY

Except as provided in RIA SWIM’s Privacy Policy RIA SWIM will not sell or disclose your personal information (as defined in the Privacy Policy) to third parties without your explicit consent.

12. NO WARRANTY

RIA SWIM, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS PROVIDE RIA SWIM’S WEB SITE AND SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. RIA SWIM, ITS OFFICERS, DIRECTORS, EMPLOYEES AND SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM RIA SWIM SHALL CREATE ANY WARRANTY.

13. LIABILITY LIMIT

Limitation of Liability

We do not guarantee the accuracy of material on our site or the materials uploaded by our users, and you are responsible for the way you use its content.

We shall not limit or exclude our liability for:

  • death or personal injury;
  • fraud or fraudulent misrepresentation; or
  • any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law.

We shall not be liable to you for any indirect, special or consequential loss or damage, including:

  • loss of profit;
  • loss of goodwill;
  • loss of savings; or
  • loss of contract.

We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statute.

Although we try to make the site available at all times, we do not warrant that your use of the site will be uninterrupted. We are not responsible for any loss or damage you may suffer resulting from any interruptions, errors or the transfer of data and you acknowledge that the site may be subject to limitations, delays and other issues.

Any duty of care owed to you by us is owed to you alone and no duty of care is owed to any third party and we do not assume any responsibility to any third party in respect of the performance of our duties to you.

14. INDEMNITY

YOU AGREE TO INDEMNIFY AND HOLD RIA SWIM AND (AS APPLICABLE) RIA SWIM’S PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE LEGAL FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR BREACH OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.

15. NO GUARANTEE

RIA SWIM does not guarantee continuous, uninterrupted access to the Site, and operation of the Site may be interfered with by numerous factors outside RIA SWIMs control or otherwise.

16. LEGAL COMPLIANCE AND TAXES

You shall comply with all applicable domestic and international laws and regulations regarding your use of the Site and any RIA SWIM service and, if applicable, your listing, purchase, solicitation of offers to purchase, and sale of items. In addition, you shall be responsible for paying any and all taxes applicable to any purchases or sales of items you make on the Site.

17. SEVERABILITY

If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of this Agreement shall remain in full force and effect.

18. NO AGENCY

You and RIA SWIM are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

19. RIA SWIM SERVICE

RIA SWIM reserves the right to modify or terminate the RIA SWIM service for any reason, without notice, at any time. RIA SWIM reserves the right to alter these Terms of Use or other Site policies at any time, so please review the policies frequently. If RIA SWIM makes a material change RIA SWIM will notify you here, by email, by means of a notice on our home page, or other places RIA SWIM deems appropriate. What constitutes a “material change” will be determined at RIA SWIM’s sole discretion, in good faith, and using common sense and reasonable judgment.

20. COMPUTER OFFENCES

If you do anything which is a criminal offence under the Computer Misuse Act 1990 (such as for example introducing viruses, worms, Trojans and other technologically harmful or damaging material) your right to use the site will end immediately, we will report you to the relevant authorities and provide them with details of your identity.

You must not try to obtain access to our server or any connected database or make any ‘attack’ on the site.

DISCLOSURES

The services hereunder are offered by RIA SWIM Limited, registered at 88 Bottrells Lane, Chalfont St Giles, Buckinghamshire, HP8 4EH.